Helping An Online Home Security Gadget Provider Turn Customers Into Advocates By Leveraging Review and Referral Shopify App

About the client

Our client is an online retailer of the best home security gadgets. They offer a wide range of products for home and business security like indoor cameras, outdoor cameras, floodlights, doorbells, and complete security systems for any kind of use. They basically aim to offer you home security solutions that give you the ultimate security and peace of mind.

Key Asks

Our client had the following key asks from our team:

• They had an online store built on Shopify and wanted a solution that could integrate well with it.
• A robust review display solution was required.
• They required reviews as well as referrals for their platform to broaden the user base.

Business Needs Synopsis

Our client’s business needs can be summarized as follows:

• A simple yet sophisticated way to gather reviews and get referrals.
• A solution that would sit well with their existing Shopify store.
• A solution that can streamline the review gathering and referral collecting process for the business.

SynergyTop’s Solution

Based on our understanding of our client’s immediate needs and long-term business goals, we delivered the following solutions:

• To ensure the review management solution lined up with their Shopify eCommerce store, our team decided to integrate and set up a Shopify app called Loox Review. Using an app specifically designed for Shopify ensured consistency and seamless integration.
• Our Shopify eCommerce experts integrated the Loox app on the product pages to make sure that shoppers see the reviews at the decision-making stage and have a positive response.
• Our team also ensured that photos were displayed in the reviews which act as solid social proof.

Business Benefits

With our Loox integration services, our clients could reap the following business benefits:

• The review and referral solution ensured that the website had a perfect display of social proof which can further enhance conversions.
• Our team made sure that the app was integrated seamlessly and that there were no hassles in the proper display of reviews.

About SynergyTop

SynergyTop is a leading IT services company that provides future-ready digital solutions and enables digital commerce for its enterprise customers. Our certified digital and domain experts deliver custom digital solutions on website UX/UI, mobile application, PWAs, and E-Commerce; managed cloud services and custom ERP development.

Founded in 2014 and Headquartered in San Diego, SynergyTop has delivered over +200 websites, +50 mobile applications, and +100 eCommerce platforms for small and medium-size customers from Retail, Healthcare, Solar Power and Energy, Construction, and Manufacturing Industry. We have received many industry awards and recognitions from leading publications. Combining our unmatched experience, fast-paced execution ability, and passionate team of domain experts, make us the partner of choice for our customers in their digitalization journey to grow and prepare for the future.

Write to us at info@synergytop.com