Developing a Scalable B2B eCommerce Platform for TriMark Using Oracle ATG

Developing a Scalable B2B eCommerce Platform for TriMark Using Oracle ATG

September 09, 2026

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Overview

As digital transformation reshapes the foodservice and restaurant supply industry, large-scale distributors require enterprise-grade eCommerce solutions capable of handling extensive product catalogs, complex backend operations, and multi-division scalability.

TriMark, one of the largest restaurant supply companies in the United States, aimed to modernize its digital commerce infrastructure with a robust B2B eCommerce ecosystem capable of supporting large-scale operations and seamless backend integrations.

To achieve this, a customized B2B eCommerce platform was developed using Oracle ATG, enabling TriMark to streamline inventory management, improve operational efficiency, and create a scalable digital commerce model for multiple business divisions.

Client Background

TriMark is a leading foodservice supply and restaurant equipment provider headquartered in Mansfield, Massachusetts, USA.

Established in 1998, the company serves:

  • Multi-unit restaurant chains
  • Resorts and hospitality businesses
  • Healthcare facilities
  • Educational institutions
  • Country clubs
  • Foodservice establishments

The organization manages an extensive catalog of restaurant supplies, equipment, and procurement services while operating across multiple business divisions.

As business operations expanded, TriMark required a scalable digital commerce solution capable of supporting enterprise-level B2B workflows.

The Challenge

TriMark required a highly scalable and stable B2B eCommerce platform capable of handling large product inventories, backend system integrations, and complex procurement workflows.

The company also needed a replicable commerce framework that could be extended across its multiple business divisions.

Core Challenges
  • Managing a product catalog of over 600,000 items
  • Building a scalable enterprise B2B commerce ecosystem
  • Integrating backend ERP systems with eCommerce operations
  • Synchronizing warehouse and inventory management
  • Supporting real-time pricing, inventory, and order processing
  • Creating a reusable commerce model for multiple business units
Key Problems
  • Complex inventory and procurement operations
  • Lack of centralized digital commerce infrastructure
  • Need for seamless ERP integration
  • Requirement for real-time operational visibility
  • Scalability challenges across business divisions
The Solution

A customized enterprise-grade B2B eCommerce platform was developed using Oracle Commerce Solution Suite (Oracle ATG) to streamline digital operations and support scalable business growth.

The solution focused on backend integration, inventory synchronization, and enterprise commerce scalability.

  • Developed an enterprise-grade B2B eCommerce platform using Oracle ATG
  • Integrated JD Edwards ERP for seamless order and backend management
  • Enabled real-time inventory, pricing, and sales order queries
  • Built scalable infrastructure to manage 600,000+ product catalogs
  • Implemented synchronized inventory and warehouse management system
  • Centralized customer, supplier, and operational data management
  • Created a replicable commerce framework for multiple TriMark divisions
Architecture & Workflow
Steps Process Details Deliverable
Oracle ATG-Based B2B Commerce Platform The eCommerce portal was developed using Oracle Commerce Solution Suite (Oracle ATG) to support large-scale B2B operations.

Capabilities included:

  • Enterprise-grade scalability
  • Advanced product catalog management
  • Multi-user commerce workflows
  • Centralized commerce operations
 Result:

A stable and scalable B2B eCommerce infrastructure.
ERP & Order Management Integration The platform was integrated with JD Edwards to streamline order management and backend operations.

Integrated data systems included:

  • Master product catalog
  • Customer data
  • Supplier information
  • Inventory feeds
  • Order history
  • Invoice data
 Result:

Centralized operational visibility and improved business process management.
Real-Time Operational Queries Real-time business query functionalities were implemented for:

  • Pricing requests
  • Inventory availability
  • Sales order management
 Result:

Improved operational transparency and faster procurement workflows.
Inventory & Warehouse Management Synchronization Custom inventory and warehouse management systems were developed to work seamlessly alongside the eCommerce platform.

Features included:

  • Inventory synchronization
  • Warehouse coordination
  • Stock visibility management
  • Supply chain optimization
 Result:

Efficient inventory control and streamlined warehousing operations.
Key Innovations
Enterprise-Scale Product Management

Enabled seamless handling of a catalog containing over 600,000 products.

Oracle ATG Commerce Architecture

Leveraged Oracle ATG to build a scalable and enterprise-ready B2B commerce ecosystem.

Deep ERP Integration

Integrated JD Edwards and multiple operational data systems for centralized business management.

Replicable Commerce Framework

Created a reusable B2B commerce model that could be deployed across TriMark’s additional business divisions.

Results Achieved
Improved Operational Efficiency

Established seamless synchronization between inventory, warehouse operations, and customer data systems.

Enhanced Digital Commerce Presence

Enabled TriMark to strengthen its market position with a feature-rich enterprise B2B eCommerce platform.

Scalable Multi-Division Deployment

The success of the platform led to the same commerce model being replicated across additional TriMark business divisions.

Better Decision-Making Capabilities

Real-time data access improved operational planning and business intelligence.

Before vs After

Aspect Before Solution After Solution
Product Management Complex & fragmented Centralized enterprise catalog
Inventory Operations Limited synchronization Real-time inventory visibility
Order Management Manual coordination ERP-integrated automation
Business Scalability Limited digital infrastructure Multi-division scalable framework
Operational Visibility Disconnected systems Unified data ecosystem
Procurement Efficiency Slower workflows Optimized B2B operations
Tech Stack
target-database
Platform

Oracle Commerce (ATG)

source-database
ERP

JD Edwards

processing-logic
Architecture

B2B eCommerce Platform

sync-type
Features

Real-Time Inventory, Order Management

Conclusion
By leveraging Oracle ATG and integrating enterprise backend systems, the solution transformed TriMark’s traditional procurement and commerce workflows into a scalable digital B2B ecosystem. The platform enabled streamlined operations, real-time inventory visibility, seamless ERP integration, and scalable deployment across multiple business divisions—creating a strong foundation for long-term digital commerce growth.
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