Mobile applications can be great for your business. With a perfect mobile app, your business can live in your audience’s phones (and their hearts). 

But what if your app keeps crashing?

App crashes are one of the key reasons why users uninstall mobile apps.

Now you might wonder why is your app crashing? Your mobile app development company promised a seamless user experience, right? So then why the crashes? And more importantly, how can you fix this?

SynergyTop is a trustworthy mobile app development company and we have worked on 50+ mobile apps in our journey so far. And all our hands-on experience makes us well-equipped to solve your queries. 

In this guide, we will be addressing all your mobile app crash-related queries including:

• When do mobile app crashes become a cause of concern?
• Why do mobile apps crash?
• What to do when your business mobile app crashes?

When do mobile app crashes become a cause of concern?

In a utopian world, you could potentially get a 0% app crash rate. Your mobile application developers take care of every technicality and your app runs smoothly. Always and on every device. 

But the reality is far from it. Your business mobile app will crash someday. And it is okay unless the problem is widespread and frequent. 

To help you understand when mobile app crases become a cause of concern, here are some mobile app crash benchmarking stats – 

• App crashes per user should be less than 1 %
• App crashes per session should be less than 0.1 %
• App crashes per screen view should be less than 0.01 %

If your app confirms these benchmarks, you don’t have anything to worry about. But if not, you should make efforts to fix the issues. 

Why do mobile apps crash?

There can be several reasons – technical, device-specific, serve-related – that can cause an app to crash. We have outlined the most common ones right here – 

1. High traffic and demand for application

Too many people wanting to use your application is a great thing. But if your app is not ready to handle so much traffic, it can cause your app to become slow and ultimately crash.

2. Network issues from your user’s end

Network issues are pretty common for most people. And when that happens, people switch connections – from mobile data to Wi-Fi and vice versa. One-off network switches and inconsistencies are fine. But when it happens multiple times in one session, your app can crash. That’s a problem that you can fix, but still a problem though. 

3. Technical errors and bugs in your app’s code

Poorly written code, unoptimized code, bugs that survived the app tests, and other technical issues can also make your mobile app crash. Also, if your team of mobile app developers are making tweaks and updates to your application, some features might not function and crash. 

4. Device incompatibility

When you get your mobile app developed, you target users based on operating systems – Android or iOS. But even with Android and iOS, there are several devices types. And if your mobile app is not compatible with your user’s device, it is likely to crash.

5. Poor front-end design

An unoptimized front-end with technical mistakes will not just make the user experience miserable for your audience. It will also contribute to app crashes. 

6. Issues with front-end and back-end integration

Your mobile application has 3 major segments. The front-end. The backend. And the database. Now if these 3 aspects are not properly and seamlessly integrated, app glitches and crashes are bound to happen. 

What to do when your business mobile app crashes?

Now you know there are several reasons why your business mobile is being uninstalled so many times and not loved by your audience – it crashes. A lot. You also know the controllable and uncontrollable reasons that lead to app crashes. 

That’s the problem part. Now let’s get to the solutions.

Here are 5 ways you can work with mobile application development companies and make sure your app never crosses the crash benchmark figures and continues bringing in business for you while building your brand. 

1. Keep your app prepared for high traffic 

Many business owners skimp on app servers and related services. But you should know that investing in a reliable server that offers 99.99% uptime can help your app sustain even with high traffic. 

As a mobile app development expert with decades of experience in app development, I’d suggest you go for AWS Managed Cloud Services for flawless app performance. Even under high-traffic situations. 

2. Make your app work online (at least some features)

The Internet has become a part of our everyday lives. But you don’t want users to disconnect from your app due to Internet hassles or network connection losses, right? So it is always a good idea to have at least some functions and features that work without the Internet. This makes your users stick with your app and wait for their network to stabilize and connect to be able to use your app.

3. Don’t launch your app before rigorous testing

Whether it is device compatibility or bugs, everything can be fixed only if it is found. So before launching your app make sure you test your app rigorously. And your job is not done once the app goes live. Keep your eyes open for customer feedback, and update your app in a timely fashion so as to ensure continuous improvement and not be left behind by the times. 

4. Get a cross-platform app developed

If your application is built for one device, it will crash on others. That’s where cross-platform mobile application development companies come to play. Cross-platform technologies like React Native, Flutter, Ionic, Xamarin, and more can be used to build apps that offer native-like features and experience on multiple devices and OS types, thereby avoiding crashes stemming from device incompatibility.

5. Have a robust backend and reliable front-end

A clean, bug-free, scalable, and dependable code is the key to avoiding app crashes. And that is possible only when you select the right partner from among the available mobile application development companies for building your mobile app. 

Make sure you choose a mobile app development company that can not just build a stable and scalable app for you, but also offer post-launch maintenance and support. This will help you improve and modify your app as per public mandate and avoid crashing issues. 

Want to make sure you never have to rework your mobile app again? Get one-stop native and cross-platform application development services from our team at SynergyTop today. 

With SynergyTop mobile application developers, you get the assurance that comes with trusting a reliable name. We have been named the top mobile app development company by several peer review and listing sites including Clutch, GoodFirms, TopDevelopers.co, and more. 

We recently also got featured in TopDevelopers.co’s most efficient Flutter mobile app development company list.

Don’t wait up. Schedule your free consultation with our mobile application developers by filling up this simple form today!