How many apps does your organization use? 

These could be internal-use apps that you got customized or apps that you use for your clients that you got developed in-house. 

Now calculate the time, money, and resources that you spend on all these apps every month.

You can see the numbers pile up, right?

And of course, you cannot ignore the management of these applications. 

That’s where Application Management Services come in. 

AMS is a comprehensive approach to managing enterprise applications in order to keep performance high and costs low. 

In this blog, we will discuss:

  • What are Application Management Services?
  • What is included in Application Management Services?
  • What are the benefits of AMS?
  • Do you need AMS for your business?
  • Getting started with Application Management Services  

What are Application Management Services?

Application Management Services (AMS) refer to the management and support of enterprise applications throughout their lifecycle. 

It includes every aspect of application management from development to customization, deployment, and post-launch support and maintenance to customization and deployment. 

Simply speaking, AMS is a combination of the technologies, processes, and people which help organizations optimize their applications in the best possible way.

Application Management Services – What Is Included?

application management services

1. Application Development And Customization

AMS providers can begin by helping you develop, customize, and deploy enterprise applications. These can be applications for internal use or even apps that you use to cater to your end user’s needs. 

2. Seamless Integration With Existing Applications

AMS providers ensure that any new applications you add to your stack integrate seamlessly with existing applications. This reduces downtime and enhances productivity.

3. Application Optimization, Maintenance, and Support

This is the key service that makes up an AMS package. Here is what it includes:

  • 24/7 application monitoring to identify and resolve issues before they become critical problems.
  • Regular maintenance like installing updates and patches
  • Incident management and problem resolution
  • Identify bottlenecks in application performance
  • Provide valuable insights into application performance

4. Enhancements And Upgrade Of Outdated Versions

AMS providers also ensure that applications are always up to date.  Upgrade and optimization of various applications are important from a security and performance point of view. 

For that, AMS providers help identify new features that can enhance application functionality. They further help implement these new features and roll up updated versions of the app to the users. 

5. Application Security

AMS providers keep your business applications secure by offering 360-degree application security checks and ensuring security best practices are followed. 

What are the benefits of AMS?

Benefits of AMS

Okay, AMS includes a lot of services.
But what advantage will I get with application management services?
How will AMS benefit my business?

Well, here are the key benefits that you can achieve with expert application management services: 

1. Cost Savings

AMS offers cost-effective solutions which can ultimately help you avoid upfront IT investment and minimize ongoing IT costs. 

With AMS, you can:

  • Reduce the cost of hiring additional IT staff to manage your application
  • Be aware of your monthly application cost and plan and budget better.

2. Increased Efficiency

By having experts manage and monitor your business applications, you can definitely increase the efficiency of your apps.

Here are two ways in which AMS contributes to higher efficiency:

  • AMS providers leverage Agile and DevOps methodologies to quickly deploy your apps thus resulting in a faster time to market.
  • Your applications are monitored in real-time when you get AMS services. This ensures quick identification and resolution of issues in the app.

3. Improved Application Performance

AMS service providers can contribute to improving your app’s performance in the following ways:

  • They perform frequent and timely updates and make sure that your app is always up-to-date
  • AMS providers also monitor application performance and carry out performance optimization to keep your app running in the best way.

4. Enhanced Security

AMS providers ensure application security by minimizing the risk of cyber-attacks and data breaches.

Here’s how it is made possible:

  • AMS providers use advanced tools and employ sophisticated techniques to detect threats to your app
  • Frequent vulnerability assessments are carried out to identify weaknesses in application security. Solutions to address these concerns are then implemented. 
  • AMS providers also install security patches as and when necessary to ensure that the apps are always up to date.

5. Access to Expertise

AMS teams have a lot of experienced professionals who are well-versed in various technologies and bring to the table their years of experience in managing applications.

These experts use the latest best practices and ensure your app is built, deployed, and maintained as per the highest industry standards. And given their prior experience, they are well-equipped to solve any issues that arise on an ad-hoc basis.

Do You Need AMS For Your Business?

As we have discussed, AMS offers several benefits to businesses. However, not every business organization needs application management services. 

So should I invest in AMS for my business?
If you are wondering the same, here are some of the factors that you need to consider which can help if you need AMS for your business or not. 

1. Business Needs

Businesses that use multiple enterprise applications can leverage AMS to improve productivity and reduce downtime. However, if your business has only a single, small application, you might not need dedicated services. 

2. IT Staffing Resources

Do you have a large team of in-house IT experts who can take care of all the application-related tasks? If yes, you can do without AMS.

Application management services are better suited for companies that have a small or no IT staff. With AMS, they can free up their in-house resources and still have their apps taken care of.

3. Budget

Though AMS is a cost-effective solution in the long run, it comes at a cost. 

And so if you have budgetary constraints you might want to hire an in-house resource for managing your applications.

4. Security Needs

As discussed, one of the key advantages of getting professional application management services is application security. Thus, businesses at a higher risk of cybersecurity threats or those dealing with sensitive data should definitely consider AMS. 

5. Future Growth Plans

If you are planning to expand your suite of business applications by adding more apps, then AMS can help manage the complex task of managing multiple apps. 

However, if you continue to operate the way you are functioning, AMS might not be necessary.

Other than considering these factors, it is best to consider consulting an AMS expert. The right expert will help you understand your business requirements and decide whether you need application management services or not.

Signs You Need Application Management Services

Here are the four key signs that point toward the need for application management services. 

Signs You Need Application Management Services

See any of these signs? Contact an application management service provider soon. 

Getting Started with Application Management Services

Now that you have understood the benefits of Application Management Services, it is time to start leveraging these services. 

The first step to do that is to find the right service provider. And you are in luck! 

SynergyTop offers dedicated application management services which can help you reap the many benefits of AMS for your business. 

5 Reasons To Choose SynergyTop For Your AMS Needs

  1. 9+ years of experience 
  2. Offered application management services to 70+ clients so far
  3. 100% custom satisfaction rate
  4. 24/7 support availability
  5. Tailored plans to meet your unique business needs

So don’t wait anymore. Get started with SynergyTop’s Custom Application Development and Comprehensive Application Management Services today!

FAQs

Application management services don’t just keep your website updated and secure. These services also significantly improve user experience. This is because with dedicated AMS:

  • Your application runs smoothly without bugs
  • New features can be added and updates can be rolled out
  • There is no performance downtime

With regular monitoring and optimization offered by AMS, the app remains fast, reliable, and easy to use. All this eventually results in a better experience for your users.

Yes, AMS providers can customize off-the-shelf applications to better fit your business needs. At SynergyTop, we do offer customization support as a part of our Application management sevrices. We can help you modify your app’s features, integrate it with other tools, and enhance functionalities.

There are some simple, tell-tale signs that make it evident when your apps needs AMS. Some of these signs include:

  • Frequently downtimes,
  • Performance issues,
  • Security vulnerabilities,Too much time and effort of your team goes in fixing problems
  • Frequent user complains

If you see any of these signs, it is time for you to get Application Management Services at the earliest.