When To Get Custom Software Development Services

Unlike off-the-shelf solutions, custom software solutions are designed and developed for your specific business needs and offer personalized solutions. But are they really worth the time and monetary investment? Read on to find out.

Would you run a marketing campaign based on strategies designed for another business?
How would you pay your employees based on another organization’s pay scales?

You wouldn’t do that, of course, right?

Well, why do you feel it is alright to use a generic off-the-shelf software solution for your business needs?

Here are a few reasons why you might be tempted to go for generic software products:

Lower cost
Faster adopting
Available support mechanisms and infrastructure
Tried and trusted by others

But think again.

Will your unique set of needs be met by a generic, off-the-shelf solution?

What benefits, if any, will you get by using the same solution as your competitors?

If you get positive responses to these solutions, feel free to get an off-the-shelf solution for your business.

If not, here are 5 situations when you should get custom software development services to ensure that your business’s USP truly comes out and shines.

Get Custom Software Development Services When…

1. You need Integration with other solutions

Every business uses a number of tools, platforms, and third-party integrations. Now, what if your software solution isn’t compatible with the tools that you are using?

It would create corporate upheaval.

With a custom solution, you can avoid that. Further, it will also help your team and your audience transition smoothly toward using the new software solution. There won’t be much data loss either if your new software solution is compatible with the existing tools and platforms you use.

2. You plan on scaling the software later

When you choose enterprise software off the shelf, you consider the plan that currently fits your budget.

And that’s fair. But what about a few years down the line when your needs will have evolved and your budget would have become much broader?

What if the solution you’ve purchased doesn’t offer the scope to scale or more functionalities in higher-valued plans?

That’s when you’ll be in a tough spot. Neither can you go ahead with a subpar solution or nor can you retrace your steps and choose another solution altogether.

With a custom software product, however, you always have the opportunity to change and modify things as per your current needs.

3. You need greater security and reliability

According to Accenture’s Cybersecurity study, 68% of business leaders feel that their cybersecurity risk is increasing.

Amidst such market sentiments, how safe do you think it is to use software that is developed by another organization? Would your data really be safe on their systems and servers?

You can never be as sure as you would have been with your custom software solution.

When you own the system, you can be as cautious about data security as you want. Also, downtimes and performance issues will be in your control.

No need to sit waiting on calls hoping to be able to find out why your software isn’t working or why there was a cyber breach. You can get the security and reliability you need, with your custom enterprise software.

4. You have specific reporting requirements

No matter what software product you are getting developed and what core functionality you want it to serve, you’d want to be able to get data from that.

Data, after all, when presented in the form of insightful reports, is a gold mine waiting to be explored.

With over-the-counter software products, there is a limit to how much you can customize the reports, what metrics you can track, and how the report is shared and used.

With your custom-made software solution, however, you are free to create a reporting module that meets all your needs. Track the right metrics, get the report in the right formats, and share it with ease.

5. You’ll need long-term support and maintenance

All software providers today offer support numbers, chat portals, FAQ pages, and even detailed documentation.

And more often than not it suffices when we talk about individual users.

But as an organization, your software solution needs more technical support. That is something that a custom software development company can offer. This may be in the form of training your employees to use the software or in the way of regular bug fixes and updates to keep your software solution up-to-date and in line with your latest set of needs.

SynergyTop – Your Custom Software Development Partner

With 8+ years of experience and a team of 50+ experts, SynergyTop can be your one-stop custom software development partner.

We have designed and developed several custom software products for global clients in fields such as healthcare, education, hospitality, energy (special focus on solar energy), and more.