Leveraged Oracle ATG For Developing A Bespoke B2B eCommerce Portal For TriMark

About the client

TriMark is the USA’s largest restaurant supply company and provider of foodservice supplies, restaurant equipment, restaurant supplies, and design services. 

Based in Mansfield, Massachusetts, United States, TriMark was established in 1998 and offers foodservice operators a new level of service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company.

From serving multi-unit restaurants to resorts, healthcare facilities, educational institutions, and Country clubs, TriMark has a diverse portfolio to boast of. 

Key Asks:

When the team at TriMark decided to go digital with their eCommerce operations, they contacted us with the following requirements:

• A stable and scalable B2B eCommerce portal that can host a catalog of 600,000+ products.
• Enhanced Search, Merchandising, Personalization, and Order Management Backend integration with JD Edwards.
• Integration with various Payment, Shipping, and Tax systems.

Business Needs Synopsis

Based on initial discussions, we summarized the business needs of TriMark as follows:

• A B2B eCommerce portal that can help TriMark create a space for itself in the digital world.
• A replicable B2B eCommerce model, which can be applied to TriMark’s multiple business divisions too.
• Warehouse and inventory management solution that would work in sync with the eCommerce solution.

SynergyTop’s Solution

After thoroughly understanding TriMark’s current and future requirements, our eCommerce development experts delivered the following solutions:

• The eCommerce portal was built using the Oracle Commerce Solution Suite (Oracle ATG). 
• Order management was enabled with backend integration with JD Edwards.
• Seamless integration of Master Product Catalog data, Customer Data, Supplier Data, Inventory Feed, Order History data, Invoice Data was enabled to offer valuable insights for business operation as well as future planning. 
• Options to place real-time queries or requests on Pricing, Inventory Availability, and Sales Order were added.
• Inventory and warehouse management solutions were developed to work alongside the eCommerce portal.

Business Benefits

With the solutions offered by SynergyTop, TriMark received the following business benefits:

• Seamless inventory management, warehousing, and customer data flow were established for informed and timely decision-making. 
• TriMark could enhance its real-world legacy in the digital world with a feature-rich B2B eCommerce platform. 
• Seeing the success of the B2B model built for TriMark, the same model was replicated for TriMark’s other business division portals as well.

Based on our successful engagement with TriMark, SynergyTop was preferred as the eCommerce development partner for the following business divisions of TriMark:

• TriMark Premier Collection: A catalog portal for showcasing Trimark’s premier brands.
• TriMark – Sodexo: Exclusive procurement resource for Sodexo clients while providing specialized services and superior customer service.
• TriMark – Entegra: Exclusive procurement resource for Entegra clients while providing specialized services and superior customer service.
• TriMark – RWsmith: An Ecommerce portal that serves thousands of food service establishments.

About SynergyTop

SynergyTop is a leading IT services company that provides future-ready digital solutions and enables digital commerce for its enterprise customers. Our certified digital and domain experts deliver custom digital solutions on website UX/UI, mobile application, PWAs, and E-Commerce; managed cloud services and custom ERP development.

Founded in 2014 and Headquartered in San Diego, SynergyTop has delivered over +200 websites, +50 mobile applications, and +100 eCommerce platforms for small and medium-size customers from Retail, Healthcare, Solar Power and Energy, Construction, and Manufacturing Industry. We have received many industry awards and recognitions from leading publications. Combining our unmatched experience, fast-paced execution ability, and passionate team of domain experts, make us the partner of choice for our customers in their digitalization journey to grow and prepare for the future.

Write to us at info@synergytop.com