Helping Doctors Manage 40% More Patients with The PracticeAid Web and Mobile App

About the Client:

PracticeAid is a digital platform that empowers professionals from medical, dental science, hospital administration, lifestyle management, and other healthcare domains to collaborate and digitally provide healthcare services to patients. PracticeAid offers multi-platform solutions for the healthcare industry, currently including solutions for Electronic Medical Records (EMR), doctor’s appointments, billing, diet management, patient education, notification & alerts along with health intelligence and a unified dashboard.

Moreover, the robust solutions, including enterprise-grade web and mobile applications, help automate and streamline various processes and practices, which ultimately assists medical practitioners in managing their daily routines.

Key Asks

To continue providing better IT solutions to medical professionals and their patients, PracticeAid required a web and mobile application with the following features:

• Appointment scheduling and a provision for reminders for upcoming appointments are being sent out to patients and medical professionals.
• Diet chart segmentation where the calorie intake of the patient can be created to distribute calories across various meal patterns.
• A feature that allows medical professionals to check their patients’ live statuses.
• Specific Knowledge Centers in the app help patients easily find instructions for the usage of medical devices and specific medical information they need.

Business Needs Synopsis

Based on our discussion with the client, we pinpointed the following business needs that were to be met with the PracticeAid web and mobile app:

• To reach the maximum number of patients and medical experts, both a web and a mobile app were to be developed.
• Healthcare professionals provide instructions through the interactive mode of audio, video, and chat options.
• The applications should be simple to use with intuitive navigation and an interactive user interface. Information required by patients and medical experts should be available in as few clicks as possible.
• The application would be dealing with sensitive patient information and that is why it has to be extremely secure. Security of the application is also essential to build a positive image of the app and not land in legal trouble. 

SynergyTop’s Solution

Based on the business needs of the client, the SynergyTop team delivered the following solutions:

• For developing the web app NodeJS and ReactJS technologies were used because of their inherent advantages. To develop a mobile app that works on both Android and iOS devices, React Native was used. It is the best cross-platform technology, which helped our team develop native-looking apps for both operating systems in record time.
• MongoDB was the database of choice and the selected server was AWS. The technology stack chosen for the project ensured the robustness of the app, the scope for scalability in the future, and data security.
• Features like appointment scheduling, reminders, live patient status, and a diet chart for monitoring calorie intake were added as per the needs of the client.
• Billing, Consultation, Pathology, and Investigation Knowledge Centers were added to the apps to make sure end-users were able to access all the information they needed with just a few clicks.

Business Benefits

Our client achieved the following business benefits with the PracticeAid web and mobile app developed by our team:

• The doctors who started using the mobile app we developed were able to serve patients with 36% higher efficiency than without the app. This was possible with the live patient status in the app. It helped doctors track their patients and offer better healthcare.
• Patients were able to quickly and easily connect with doctors, which led to hassle-free and timely healthcare. Patients using the app rated it highly in terms of ease of use.
• Doctors can easily and efficiently manage their daily tasks and processes and can now manage 40% more patients in the clinic by sharing relevant documents and creating a digital ecosystem.
• With the apps, the doctors achieved the potential to increase their month-on-month revenue by 19%.

About SynergyTop

SynergyTop is a leading IT services company that provides future-ready digital solutions and enables digital commerce for its enterprise customers. Our certified digital and domain experts deliver custom digital solutions on website UX/UI, mobile application, PWAs, and E-Commerce; managed cloud services and custom ERP development.

Founded in 2014 and Headquartered in San Diego, SynergyTop has delivered over +200 websites, +50 mobile applications, and +100 eCommerce platforms for small and medium-size customers from Retail, Healthcare, Solar Power and Energy, Construction, and Manufacturing Industry. We have received many industry awards and recognitions from leading publications. Combining our unmatched experience, fast-paced execution ability, and passionate team of domain experts, make us the partner of choice for our customers in their digitalization journey to grow and prepare for the future.

Write to us at info@synergytop.com