Project Description

Converged CommAbout the client

Our client is a dental service provider based out of Irvine, California. Having operated in and served several patients in the US, our client was well aware of the fact that most Americans struggle with their dental issues because they are unable to find treatment options that fit their insurance plans.

However, as pioneers in providing dental treatments, our client wanted to change that. For that, they had a matching system in mind that would let dentists suggest dental treatments to people based on their insurance plans.  

Key Asks:

For the current project, our client had the following asks from our team –

  • An add-on solution that can be used by dentists to find and suggest suitable treatment plans to patients based on the insurance plans that they had.
  • A simple yet secure data storage solution that can be used to store and manage patient data. The data should also remain accessible as and when required by the dentists.
  • A streamlined system for communication between patients and dentists.

Business Needs Synopsis

The key asks that were enlisted by our clients helped our team of business developers earmark the following core business needs that had to be met –

  • The primary business need for our client was to develop a system that can suggest suitable dental treatment plans based on the amount and scope of the patient’s insurance plan. However, the solution should be available in such a way that dentists can easily use it as an add-on with their existing platforms.
  • By providing easy data management and handling for dentists, our client wanted to onboard more dentists and then help them increase revenue.
  • Our client also wanted to increase brand awareness and recognition by offering a bespoke solution, so it had to be feature-rich and absolutely secure so as to create a positive brand image.

SynergyTop’s Solution

To meet our client’s needs, the team of web developers at SynergyTop developed the following solutions:

  • A web app was developed with a dashboard for collecting, storing, and accessing patient information. Dentists can use this secure platform for all their data-related needs.
  • As the client wanted to offer the insurance-related service as an add-on, a .NET-based plugin was developed which can be used alongside any other existing solution.
  • To help dentists prescribe dental treatments based on patients’ insurance policies, the solutions had integrations with the dental insurance system.
  • The solution could also be used for appointment scheduling and sending reminders to patients for their dentist appointments.

Business Benefits

With our solutions (plugin and the web app), our client could get the following business benefits –

  • In our 2 years of association with the client, we developed and rolled out the solution to 40 dentists, which expanded our client’s user base.
  • With the solutions that we developed for our clients, dentists could increase their revenue by 42%. This way, our client was able to serve their end customers better.
  • Patients were now able to get dental treatments that fit their pockets and fell under their insurance coverage, which prompted more people to opt for dental care.

About SynergyTop

SynergyTop is a leading IT services company that provides future-ready digital solutions and enables digital commerce for its enterprise customers. Our certified digital and domain experts deliver custom digital solutions on website UX/UI, mobile application, PWAs, and E-Commerce; managed cloud services and custom ERP development.

Founded in 2014 and Headquartered in San Diego, SynergyTop has delivered over +200 websites, +50 mobile applications, and +100 eCommerce platforms for small and medium-size customers from Retail, Healthcare, Solar Power and Energy, Construction, and Manufacturing Industry. We have received many industry awards and recognitions from leading publications. Combining our unmatched experience, fast-paced execution ability, and passionate team of domain experts, make us the partner of choice for our customers in their digitalization journey to grow and prepare for the future.

Write to us at info@synergytop.com